The twelfth episode of the podcast that we know and love as “We Love Ugly Data!” is out; available everywhere you get your podcasts from and, of course, in video form via YouTube (which we’ve embedded below). As always, it’s three topics in (just a touch over) 30 minutes, and show notes are, as usual, included below the embedded video. Matt and Alan are in the chairs this time around.
In this month’s episode:
Topic 1: Don’t Trust in Magic
Here, the discussion centers upon Matt’s recent blog post, where he discusses that some organizations expect generative AI to find a role in their working methods without a clear idea up front as to what that might be. During a discussion about how Task and Process Mining can prevent this situation, Alan muses on Free Jazz while Matt worries about the dangers of just giving everybody a hammer to play with.
Topic 2: Business Forms & AI
Alan talks about the recent news that the business forms industry group BFMA has been folded into the information management association AIIM and how we often overlook how important forms are to how organizations work. Naturally the discussion ends up in a reminder that for many people (customer, works and partners) these forms are the entire interface that they have with important parts of an organization or even their entire experience of working with them.
Topic 3: Work & Trust
Following a blog post of Matt’s early in January about how the Horizon/Post Office scandal in the UK illustrates how mistrust of workers undermines a lot of what organizations would like to do to improve their ways of working, the pair discuss the topic and remind people that aside from anything else, if you’re in London, you should definably visit The Postal Museum and ride the Mail Rail. Alan goes on to mention situationism because, of course, he does.
Show notes for Series 3, Episode 1.
Topic 1: Don’t Trust in Magic
Matt’s blog post “Don’t Trust in Magic: A new lesson from Work Intelligence”
Ethnic Heritage Ensemble
Topic 2: Business Forms & AI
Alan’s blog post “Business Forms & AI”
The announcement of the BFMA joining AIIM
Topic 3: Work & Trust
Matt’s blog post “Following new horizons through Work Intelligence”
The London Postal Museum
Guy Dubord